HVAC Service and the New Handshake
With all of today’s uncertainty, it’s proven difficult to plan home renovation and repair work, let alone in-home HVAC service visits. So, how can you reach out safely to your heating and air conditioning contractor? Following are some best practices and ideas you can use:
Set HVAC sales and service calls with online video apps:
Video meeting or web conferencing applications are already in use with social activities like e-learning, music lessons, dance classes, and soccer practices. So, take advantage of the technology available for your home service needs!
- Set up an account with a video meeting app like Zoom, Skype, FaceTime, Hangouts, GoToMeeting, or the platform of your preference.
- Use email or phone contact
Before the service technician enters your home:
- Make sure they self-certify that they do not exhibit any fever or symptoms of Covid-19.
- They should wear shoe covers, gloves, and masks when inside your home.
- Open all doors for the tech as well as remove any items blocking the furnace or circuit breaker to minimize their touch points.
- Do not allow the use of your restroom or any other part of your house.
Test and summarize before the service tech leaves:
- Turn the temperature down to 60 degrees. Feel the register, is it cold air?
- Turn temperature up to 80 degrees Feel the register, is it hot air?
- Ensure everything is working properly before they leave.
The HVAC technician should offer you:
- Three options offering Good, Better, and Best solutions for your specific home comfort needs.
- Provide the features, functions, and benefits of each system based on your input and concerns.
- Indoor Air Quality (IAQ) options.
Indoor air quality is the quality of air inside your home. Temperature, humidity, air purity, and freshness are all contributing factors, but there are things people usually don’t think about (mold spores, mildew, pollen, dust mites, pet dander, smoke, cold and flu viruses, bacteria, dirt, and more) until they turn into problems that can’t be ignored.
People spend up to 90 percent of their time indoors breathing in air that is many times more polluted than the air outdoors. Poor air quality causes discomfort, health problems, and higher energy costs when your system runs inefficiently.
Make sure to discuss all your needs with your HVAC service tech. There are now products and tools that can enhance the safety and comfort of your home.
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